Tech Specs

Ticket Policy

Ticketmaster is the official ticketing platform of The Ellis Theater.

Tickets for events at The Ellis Theater may be purchased at the following authorized points of purchase: in person at the Box Office at The Ellis Theater, by calling The Ellis Theater at 601.653.5358, or via Ticketmaster through the links on the www.theellistheater.org calendar.

Please be advised that The Ellis Theater cannot guarantee the authenticity of tickets obtained through any other source. Counterfeit and other invalid tickets will not be honored by The Ellis Theater. 

BUYER BEWARE: Should you opt to purchase tickets from a source other than those listed above, please keep in mind the following:

•  Admission is not guaranteed if tickets are invalid.
•  Tickets cannot be replaced if lost or stolen.
•  The Ellis Theater cannot contact you with information regarding time changes, show cancellations, or other pertinent information.

Tickets are good only for the event for which they are purchased and only for the seat for which they are issued.  Tickets are limited revocable licenses which may be revoked at the sole discretion of The Ellis Theater.

Refund Policy

The Ellis Theater has a no refund, no exchange policy on tickets for all shows and events.  We recommend that you not obtain tickets from unauthorized sources, as they may be stolen or counterfeit, and if so, are void.

How Do I Create A Ticketmaster Account?

Upon purchasing tour tickets, your Ticketmaster tickets will be automatically added to your existing Ticketmaster account. If you do not currently have a Ticketmaster account you will be instructed to create one during your purchase. You can also create an account without purchasing tickets by going to ticketmaster.com and enter some very basic account information. After completing the account information, you may buy, sell or manage any seats in your account.

How Do I get Into the Venue?

Ticketmaster mobile tickets and Ticketmaster Print-at-Home tickets are the only form of entry.  If you do not have a smartphone, we can always print your physical tickets at the box office before the show.  

We recommend the following before coming to a show:

  1. Download the Ticketmaster app to your smartphone.
  2. Open the App and sign in.
  3. Show your mobile ticket in the app or download it to your phone’s digital wallet.

Bought tickets for a group?  Make sure everyone enters together OR transfer tickets to friends before the event.


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